2010 Family/Guardian Satisfaction Survey coming in September … - Tuesday, Jul 13, 2010

Every two years the PDD Community Boards conduct a survey of families and guardians to find out how satisfied they are with the PDD-funded services available to their family member, or the person they represent.   In 2008, 2,573 families/guardians completed the survey, for a response rate of 35%. Here's how they answered three key questions that measure overall satisfaction with PDD-funded services:   81% agreed that "Services meet the person's needs." 89% agreed that, "Overall, I am satisfied that the services provided enhance the person's quality of life." 85% agreed that "Overall, I am satisfied that the person's services help him/her to be a part of the community as much as he/she wants to be." The 2010 Family/Guardian Satisfaction Survey should reach your mail box in September. Please take some time to answer the survey and share your views. Your responses help us to improve services and supports for adults with developmental disabilities. For families and guardians who do not receive the survey, or have questions, please contact Nina Lommerts at 403-381-5777 (this call is toll-free in Alberta by first dialing 310-0000) or nina.lommerts@gov.ab.ca.